1. Products and Prices
Prices are quoted in euros (€), including all taxes (gross prices).
Shipping costs will be added at checkout.
2. Ordering and Payment
Accepted payment methods:
• Credit and debit cards (Visa, Mastercard, American Express, UnionPay)
• Digital wallets (Apple Pay, Google Pay, Shop Pay, PayPal)
Cancellation: You can cancel your order before shipment by contacting us at info@velwel.com .
3rd delivery
Processing time: 1–2 working days.
Delivery time: 5–10 working days within Germany.
4. Right of withdrawal
You have 14 days to exercise your right of withdrawal.
5. Guarantees
Our products are subject to the statutory warranty for conformity as well as the warranty for hidden defects.
For any questions, please contact us at info@velwel.com.